I have been facing issues with my previous couple of orders. If this proceeds I'll prevent buying from significant basket. At least have some shame to deliver in time when you have by now obtained the payment
At bigbasket your purchasing encounter is our precedence and we would like to know how we can enhance our app and services.
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Intentionally seeking to fool buyers. I put buy two times back as well as the shipping and delivery dude contacted me just once to substantiate my handle. He was simply a society far from me and he claimed he couldn’t discover my tackle and remaining for an additional site without the need of even informing me. Then i contacted customer treatment they usually advised he cannot arrive now so rescheduled my order to up coming working day early morning slot And that i gained affirmation concept that I'd get my grocery in morning slot. Upcoming day i waited total working day but no connect with no term from them, infact i made an effort to Get hold of them Nevertheless they no response after which you can later final night time somehow contact matured to consumer care and they reported they misplaced buy so would substitute and order and get it shipped upcoming working day night slot !
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! We all chucked out your products, absolutely, in addition to deducted that individuals shall no more be likely to sequence bass and meat by using bones by means of Substantial Basket. Instead unsatisfying!
Perspective discussion · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Many thanks for sharing your particulars. We have been receiving this checked and will get back for you shortly having an update. Kindly spare us a while.
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Check out discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience brought about. We can get back again for you. Kindly spare us a while.
Their normal responses are we will refund with out even understanding what customer is dealing with and 2nd we reorder merchandise in your case but that should be obtainable in next provide slot which might be 1 comprehensive working day. So that you purchase some thing and look forward to 2 days to get a miscalculation by them.
View conversation · bigbasket @bigbasket_com 7h Replying to @baba27189 We're sorry to Have you ever dissatisfied. Kindly temporary us on The problem combined with the get information by using DM, we will Test and may help out appropriately.
Look at discussion · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to fully grasp your problem. Kindly accept our honest apologies to the inconvenience brought on to you. We have now organized a simply call from our workforce.
Animesh Anand Deliberately attempting to idiot shoppers. I positioned buy 2 times back again as well as the shipping and delivery man contacted me just once to verify my address. He was simply a Culture from me and he stated he couldn’t find my address and remaining for an additional location without having even informing me. Then i contacted purchaser treatment and so they explained to he are not able to arrive now so rescheduled my order to future working day morning slot And that i obtained affirmation concept that I'd personally get my grocery in early morning slot. Subsequent working day i waited total working day but no simply call no phrase from them, infact i tried to Get see it here hold of them However they no response and afterwards later past night someway get in touch with matured to shopper care plus they stated they misplaced get so would exchange and order and obtain it delivered up coming day evening slot !
It will get tiring at times to examine every thing. Should they come promptly, they won't have card machine, whenever they do both of those, they are going to provide expired products and so forth. So Evidently there isn't any regularity and sincerity in Conference customer desires. Their customer care is essentially non existent without any centralised Manage and accountability. So eventually, lots of focus seekers spoiling the initiative which might have revolutionised grocery buying.
View dialogue · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are really dissatisfied to hear this. This is undoubtedly not the sort of expertise we might want you to acquire.